Utility assistance resources for Lycoming County residents
Electric STEP Outreach Utilities assistance programs include:
PPL OnTrack Program
Works with households at or below 150% of Federal Poverty Income Guidelines (FPIG) on establishing a fixed, affordable monthly payment plan to pay for electrical usage.
UGI Customer Assistance Program
Offers income-based or usage-based payment agreement with potential for shortfall forgiveness to residential customers at or below 150% of the FPIG. Call 800-276-2722or visit ugi.com/assistance-programs
PPL’s Operation Help
Assists households at or below 200% of the FPIG who are experiencing unexpected hardships with paying utility bills.
Apply by calling 1-800-342-5775.
UGI’s Operation Share
Aids with paying heating bills to residential customers who are faced with hardship due to an unforeseen situation, and with incomes at or below 200% of the FPIG. Contact 570-327-5485.
Low Income Home Energy Assistance Program (LIHEAP)
Assists low-income families with paying their heating bills; assistance is provided in the form of a cash grant sent directly to the utility company or a crisis grant for households in immediate danger of being without heat. Customers do not need to have an unpaid bill to qualify and do not need to be public assistance recipients. Hours of Operation: Weekdays, 7:30 am-5:00 pm.
Call 570-327-3497 or visit 400 Little League Boulevard, Williamsport.
PULP
Received a shutoff notice. Call 1-844-645-2500 or email:[email protected]
Free cell phones
Safelink Wireless
Free cell phone for those financially eligible. Unlimited text, 500 free minutes for the first 4 months.
Apply online at safelinkwireless.com or call 1-800-SafeLink (1-800-723-3546).
Electric STEP Outreach Utilities assistance programs include:
PPL OnTrack Program
Works with households at or below 150% of Federal Poverty Income Guidelines (FPIG) on establishing a fixed, affordable monthly payment plan to pay for electrical usage.
UGI Customer Assistance Program
Offers income-based or usage-based payment agreement with potential for shortfall forgiveness to residential customers at or below 150% of the FPIG. Call 800-276-2722or visit ugi.com/assistance-programs
PPL’s Operation Help
Assists households at or below 200% of the FPIG who are experiencing unexpected hardships with paying utility bills.
Apply by calling 1-800-342-5775.
UGI’s Operation Share
Aids with paying heating bills to residential customers who are faced with hardship due to an unforeseen situation, and with incomes at or below 200% of the FPIG. Contact 570-327-5485.
Low Income Home Energy Assistance Program (LIHEAP)
Assists low-income families with paying their heating bills; assistance is provided in the form of a cash grant sent directly to the utility company or a crisis grant for households in immediate danger of being without heat. Customers do not need to have an unpaid bill to qualify and do not need to be public assistance recipients. Hours of Operation: Weekdays, 7:30 am-5:00 pm.
Call 570-327-3497 or visit 400 Little League Boulevard, Williamsport.
PULP
Received a shutoff notice. Call 1-844-645-2500 or email:[email protected]
Free cell phones
Safelink Wireless
Free cell phone for those financially eligible. Unlimited text, 500 free minutes for the first 4 months.
Apply online at safelinkwireless.com or call 1-800-SafeLink (1-800-723-3546).